A LITTLE CLARITY
Good questions.Straightforward answers.
From the first enquiry to the finishing touches. A few useful things to know about caring for your home.
12 questions
01Where do you clean?
Danika Cleaning is based in Broken Hill, NSW. Include the property’s suburb or area in your enquiry so we can confirm that the location and travel arrangements are suitable.
02How do I get a quote?
Email contact@anikacleaning.com.au with the service you need, the size and condition of your home, and your preferred timing. You can also use our enquiry builder to prepare an email. The price and scope are agreed before a visit is booked.
03Can I book a weekly or fortnightly clean?
Yes, you can enquire about weekly or fortnightly visits. We’ll discuss your preferred days and current availability, then agree on a schedule that suits your home.
04Do I need to be home during the clean?
You can be home, or we can discuss an agreed access arrangement. Please do not include keysafe codes or other sensitive access details in your first enquiry.
05Do I need to provide products or equipment?
We’ll confirm the products and equipment needed when agreeing your quote. Mention any preferred products, allergies, delicate finishes or equipment requirements before the visit.
06What should I do before the visit?
Put away loose belongings, make agreed surfaces accessible and let us know about pets or access requirements. For an end of lease clean, confirm which rooms and cupboards will be empty.
07Can I choose which rooms are cleaned?
Absolutely. Tell us which rooms and tasks matter most. We’ll agree the priorities and time needed, rather than assume every home needs the same clean.
08Can you help with washing and bed linen?
Yes, laundry and linen care can be discussed on its own or alongside cleaning. We’ll agree on the items, care instructions, washing and drying facilities, and the time available.
09Can you clean before a rental inspection?
Yes. Share the inspection date and any property manager checklist. We can discuss a suitable clean and confirm the tasks and timing before booking.
10Do you guarantee an end of lease bond return?
No. A bond decision depends on more than cleaning. We agree the cleaning tasks with you in advance, including any checklist items we can take on, without promising an inspection or bond outcome.
11What does light property care include?
Agreed household tidying, presentation and light upkeep can sit alongside your clean. Building repairs, electrical or plumbing work, hazardous cleaning and specialist maintenance are outside this general service.
12Is an enquiry a confirmed booking?
No. Your visit is only arranged after we have agreed on the service, scope, price, access and availability by email. Your requested date is a preference until confirmed.
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